What is BetterLetter?

December 1, 2022

What is BetterLetter?

BetterLetter is a new AI tool to help practices decrease their admin burden in processing letters.

Our AI saves staff time in highlighting the next steps required by each letter, while also identifying items that require coding and providing corresponding SNOMED codes. 

Standardisation of coding leads to high quality coding being maintained across the practice, while our services help to mitigate the effects of staff leave, illness and turnover.

How does it work?

BetterLetter uses AI to identify the most relevant information from letters. The flagged items are then categorised into diagnoses, medications, results or actions that need to be taken.

These codes are then added to the record by the coder in a far more efficient manner than their current workflow. 

Who wins?

The Practice wins via time saved on staff efficiency, increased income with correct coding for QOF/LES/DES/IIF, and mitigation of staffing issues.

Patients win via correct coding, quicker treatment on the correct pathway, and reduced letter backlogs prevents delays in investigations / medication changes.

The NHS wins via accurate coding to improve public health monitoring which equals service provision more reflective of local needs.

Can I try BetterLetter?

Yes, we offer a trial to practices who are interested in using BetterLetter for themselves. 

This allows you to see the quality of the output and how it fits into your workflow. 

Email us on hello@betterletter.ai to see a demo, ask any questions or get started with your trial.